Our website address is: www.alphavideoireland.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

This website, www.alphavideoireland.com, collects private user data using forms generated by our booking management software and notifications of your data is sent to our email address. The data is also stored on our booking Customer Relationship Management (CRM) software, in most cases dating back to when each form was created.

By completing our contact forms and any online questionnaires you agree to Alpha Video contacting you about wedding videography and photography services provided by Alpha Video. You will not be added to any mailing lists and will only be contacted by Alpha Video in relation to your enquiry. From time to time, we may send you a direct communication under “legitimate interest” to make you aware of any related services, news and events we are attending.

Your personal details will not be passed onto any third parties. They will only be stored in the email generated by these forms, hosted by Google, Zoho, Jotforms or other internet provider and on our booking CRM. Our emails are exclusively accessible by Alpha Video. If you wish to request for any email(s) containing your personal information to be deleted, please email jeremy@alphavideoireland.com

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Email Marketing

Alpha Video may, from time to time engage in email marketing under “legitimate interest” to make you aware of any related services, news and events we are attending. You will have full control on how you receive marketing from us with the ability to opt out at any time.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

CLIENT DATA HELD ON FILE

We take care of the processes around looking after personal data stored on our physical systems. Alpha Video holds the following personal data of clients:

• Names
• Addresses
• Phone numbers
• Email address

This data is only used in order to respond to your enquiry for Alpha Video to provide videography services, and is accessed through devices that are password protected and further protected by two factor authentication (2FA). If you decide to book the videography services of Alpha Video these details are held on our CRM, which is password protected and protected further with two factor authentication.

Client films are safely stored on our computer systems which are password protected. Further copies of our films are stored on the cloud in Google Drive and BackBlaze who are GDPR compliant for archiving purposes.

CLIENTS AND GUESTS CAPTURED IN VIDEO AND PHOTOS

Under GDPR legislation, a photograph may in some instances constitute a form of personal data where they can be processed to allow “the unique identification or authentication of a natural person”. Alpha Video will never photograph an individual as a means of unique identification or authentication unless consensually contracted to do so. Guests at weddings and other events appear in photos and video taken by Alpha Video as a part of the visual recording of the event in photos and video. Guests captured in portraits or in group photos do so as part of the event and their rights are protected by Alpha Video as detailed in this privacy policy.

In terms of explicit GDPR compliance, clients and guests are photographed and filmed within the parameters of GDPR legislation on the basis of ‘legitimate interests’. The taking of photographs and/or filming of guests when viewed as a form of processing personal data is necessary for the legitimate interests of Alpha Video given individual’s personal data which overrides those legitimate interests.

Operating within the parameters of legitimate interests as laid out in GDPR legislation, the disproportionate effort involved in providing privacy policy information to all guests at the event and the degree to which it would distract us from performing our job renders it infeasible to do. Our clients are therefore requested in their contract to direct their guests to read this privacy policy in advance of the event and to advise them to contact us in advance with any concerns around the processing of their personal data, namely being photographed and/or filmed.

WITHDRAWAL OF CONSENT

Anyone photographed and/or filmed by Alpha Video, whether a client or an event guest, and whether past or current may withdraw consent for a photograph/video in which they appear to be displayed. The process for this is to email Alpha Video at jeremy@alphavideoireland.com specifying the photo/film in question. Pursuant to the request, Alpha Video will then remove the photo/section of film from online (or use blurring if it removing it from the film would be impracticable) and printed display wheresoever it appears within 30 days of the request.

SOCIAL MEDIA POLICY & USAGE

We adopt a safe and responsible Social Media Policy. While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

DISPLAY OF IMAGES

We may display any photographs and/or videos to promote Alpha Video blogs, on photography/videography related websites, in advertising, brochures, magazine articles and other such material, providing that the images used are used lawfully and without damage to Alpha Video client(s). The rights of the people captured in these photographs are protected by Alpha Video as detailed in this privacy policy.